Frequently Asked Questions

[cs_column flex_column_section_title="FREQUENTLY ASKED QUESTIONS" cs_column_margin_left="0" cs_column_margin_right="0" ]Website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information.Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.  [/cs_column]
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[cs_faq cs_faq_view="simple" ][faq_item faq_title="Is it possible to have 2 profiles with the same account for those who want to be a candidate and an employer as well?" faq_active="yes" ]

No, having two profiles with same account is not possible. You will have to create different logins for both

[/faq_item][faq_item faq_title="What if I want to add criteria to my ad that don’t feature in those offered currently?" faq_active="no" ]

If when posting an add, you want other features, please get in touch with julia@woohoo.biz

[/faq_item][faq_item faq_title="When purchasing an advertising package, do you have a trial period? What is your refund policy?" faq_active="no" ]

No, we don’t have a trial period for any of our services. We don’t offer refunds either.

[/faq_item][faq_item faq_title="Is it possible for candidates to upload several PDF documents (for example of their diplomas, certificates, and references)? " faq_active="no" ]

No, it is not possible for candidates to upload several pdf documents. However, files can be uploaded to external server and links can be added.

[/faq_item][faq_item faq_title="How can companies “shortlist” a candidate?" faq_active="no" ]

You can shortlist your candidates with the same element you use to create a candidate list.

[/faq_item][faq_item faq_title="Can I create more than 1 company with 1 account (employer)?" faq_active="no" ]

The desired functionality is not available in our theme.

[/faq_item][faq_item faq_title="Is it possible to search by candidate rather than job?" faq_active="no" ]

No, these options are not available.

[/faq_item][faq_item faq_title="Is it possible to export or manage the list of resumes to filter, and send a message? Any solution to export lists by csv?" faq_active="no" ]

No, currently this option is not available to export the lists and send a message.

[/faq_item][faq_item faq_title="Can a candidate withdraw his application for a job after applying?" faq_active="no" ]

Right now, this option is not available.

[/faq_item][faq_item faq_title="Does the employer automatically receive an email notification when a jobseeker has applied for the job?" faq_active="no" ]

Yes, the employer automatically receives an email notification when a candidate applies for a job. The candidate also receives an email notification in his/her registered email address.

[/faq_item][faq_item faq_title="Can candidates upload real .doc / .pdf resumes to their online resume page?" faq_active="no" ]

Yes, candidate can upload their resumes in .doc / .pdf.

[/faq_item][faq_item faq_title="What is the difference between transactions and packages in employer dashboard ?" faq_active="no" ]

Packages are added to make your ads featured whereas transactions are payments for those packages.

[/faq_item][faq_item faq_title="In the Employer dashboard, is multiple resumes selection available or do we have to view resumes one by one?" faq_active="no" ]

You have to go through each and every candidate application one by one as a normal and standard recruitment procedure.


[/faq_item][faq_item faq_title="Are there packages for job-seekers?" faq_active="no" ]

No, packages are only available to employers.

[/faq_item][faq_item faq_title="Is an email notification sent to the candidate for applying for a job or jobs?" faq_active="no" ]

Yes, an email notification is sent to the candidate for applying for a job or jobs.

[/faq_item][faq_item faq_title="Is there a way for the CV bank to only be accessed by employers that have bought a CV package?" faq_active="no" ]

Yes, it is possible. It will allow employers to view CVs and candidate profiles only when they will purchase a CV package.

[/faq_item][faq_item faq_title="Is there an opportunity for employers to add a portfolio to their profile?" faq_active="no" ]

Yes, Employers can add their portfolio while maintaining their profile.

[/faq_item][faq_item faq_title="Is there an opportunity for employers or candidate to add video to their profile?" faq_active="no" ]

No, there is no such option to upload video on opportunity for employer’s or candidate’s profile.

[/faq_item][faq_item faq_title="Is it possible for people to rate and evaluate the Candidates?" faq_active="no" ]

No, we don’t have any rating system integrated  in theme for both candidates and employers.

[/faq_item][faq_item faq_title="When a candidate apply for a job, can it be approved by Web Admin before reaching employer?" faq_active="no" ]

No, this will automatically reach to employer.

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